At Oasis Hot Tub & Sauna, we want you to feel special every day and have the experience you deserve. Simply put, our mission is to fully support the pursuit of well being through lasting relationships, distinctive products, and a continuous effort towards excellence.
We are truly grateful for the opportunity to help you feel better, restore balance, and celebrate life every day. Many of our customer evangelists describe their experience with Oasis as life changing beyond expectation, with the only regret being that they waited so long to start enjoying the benefits of ownership.
If, for any reason within 30 days from the date of delivery, you are not satisfied, Oasis will refund the purchase price of your hot tub.*
For 30 days from the date of delivery, Oasis will exchange your hot tub for the difference in purchase price off another model.*
Every hot tub, even an old clunker, may have value towards trade-in for a new model. Find out what you hot tub is worth. New models can save you hundreds of dollars a years in energy and repair costs.
For one full year from the delivery date, we will relocate your spa one time to any location on the property where the spa was originally delivered.*
*Less a delivery and pick-up fee. Does not include costs of electrical, lifting, decking or other installation costs. 20% restocking fee may apply. Does not apply to demos or close-outs.
Such a commitment demands continuous assessment of our practices and product offerings including the most energy efficient hot tubs in the world.
Over the past few years, the State of California has also taken a great interest in hot tub energy efficiency. The state has developed a new regulation – the California Energy Commission’s (CEC) Title 20 standards. All Bullfrog, Hot Spring, Hotspot, & Free Flow Spa Models currently meet these standards. This regulation states that portable spas must operate below a specific level of energy consumption in order to be eligible for sale in the State of California. The law’s original goal was to eliminate the 20% least-efficient spas in the market, so all of our spas should have met the standard. However, the standard as established was far more difficult to meet than intended, particularly with smaller spas.
When the CEC first set the energy efficiency standards for portable spas, compliance was required by January 2006. However, the Association of Pool & Spa Professionals (APSP) has been working with the CEC to delay enforcing the Title 20 standards while the methodology and unintended consequences are clarified.
While ensuring that our products are CEC-compliant is clearly very important in California, other states and Canada plan to adopt some or all of the CEC standards, so it is not a single-state issue. In fact, in very short order, we do expect Title 20 to be “the law of the land” in terms of energy standards for spas.
The California Energy Commission (CEC) is the state’s primary energy policy and planning agency. It is charged with writing the standards for energy-consuming products sold in the state, and its rulemaking covers appliances from refrigerated beverage vending machines to pumps and motors.
Manufacturers “self-declare” to the state of California the energy consumption results of their spas. The manufacturers are sending their spas to an independent lab to ensure we are compliant. The CEC can, at any time, audit a manufacturer’s energy consumption results by conducting third-party testing, and is expected to do so once they begin to enforce the standards.